Terms of Service

These Terms of Service ("Terms") govern your use of La Mia Stilista ("La Mia Stilista", "we", "us" or "our"), including our website, applications and related services (the "Service"). By creating an account or using the Service, you agree to these Terms.

1. Who we are

La Mia Stilista is operated from Norway by Bottino AS (organisation number to be added). Contact: lamiastilista@gmail.com.

2. What La Mia Stilista does

La Mia Stilista is an AI-assisted personal shopping and styling service. The Service uses information you provide, such as occasion, destination, budget, size and preferences, to generate personalised shopping recommendations and curated looks. We do not sell, manufacture, distribute or fulfil the products shown, unless expressly stated otherwise. Purchases are made directly with third-party retailers.

3. Age

You must be at least 16 years old to use La Mia Stilista. If you are under 18, you confirm that you have your parent's or guardian's permission. Users under 18 may not purchase paid features without the consent of a parent or guardian.

4. Price of the Service and launch access

During the initial launch period, some or all features may be available free of charge. No card is required, and launch access does not automatically convert into a paid subscription. You will never be charged unless you actively accept a paid offer, including its price, billing frequency and subscription terms. We will inform you before paid plans are introduced.

5. AI-generated recommendations

La Mia Stilista uses artificial intelligence and automated systems to generate recommendations. AI can make mistakes. Recommendations may be inaccurate, incomplete, out of date or unsuitable, including in relation to size, fit, colour, material, price, availability, dress codes, weather or cultural norms. Recommendations are for inspiration only and are not professional, medical, financial, legal or other regulated advice. We do not guarantee that a recommended product will suit every individual or situation. You are solely responsible for deciding what to buy and wear.

6. Your responsibility

You are responsible for the information you provide, including sizes, budget and preferences. Before purchasing, you must review product descriptions, sizing, materials, colours, prices, availability, delivery terms and return policies, and check that products meet your needs, including allergies, material sensitivities and safety requirements.

7. Product information and prices

Product information comes from third-party retailers, product feeds and partners. Prices, availability, sizes, colours, images, descriptions and promotions may change without notice, and we do not guarantee that product information is complete, current or error-free. The price you pay is the price shown by the retailer at the time of purchase. Taxes, shipping, duties and other charges may apply.

8. Third-party retailers and websites

Links may take you to websites operated by third parties. We do not control these websites and are not responsible for their content, security, privacy practices, products or policies. The retailer is responsible for the sale, delivery, product quality, returns, refunds, warranties and customer service. Your purchase is governed by the retailer's own terms, and any claims regarding products must be directed to the retailer.

9. Affiliate relationships

Some links are affiliate links. If you click or purchase through them, we may receive a commission from the retailer or affiliate partner. This does not change the price you pay. An affiliate relationship does not mean that we guarantee or endorse the quality or suitability of any product. See our Affiliate Disclosure.

10. Photos and content you upload

You may only upload photos you have the right to use. Do not upload photos of other people without their consent, or photos of children. We only use your uploads to provide the Service, as described in our Privacy Policy. You keep all rights to your content.

11. Accounts

You are responsible for keeping your login details confidential and for activity in your account. You must provide reasonably accurate information and must not use another person's account. You can delete your account at any time (Profile → "Delete my account"). We may suspend or close accounts that break these Terms, applicable law or the security of the Service.

12. Acceptable use

You must not:

• use the Service unlawfully;
• attempt to gain unauthorised access to accounts, systems or data;
• interfere with the operation or security of the Service, or try to bypass usage limits;
• use automated methods to scrape or extract Service data;
• introduce malicious code;
• impersonate another person or entity; or
• upload unlawful or offensive content.

Usage limits apply to keep the Service fair for everyone.

13. Intellectual property

The La Mia Stilista name, branding, website, software, design, text, graphics and technology are owned by or licensed to us. You may use the Service and its recommendations for personal, non-commercial purposes. You may not copy, distribute, sell, reverse engineer or commercially exploit our materials without permission.

14. Free service provided "as is" and availability

During launch access, the Service is provided free of charge, "as is" and "as available", without warranties of any kind, to the extent permitted by law. We do not guarantee uninterrupted or error-free availability. The Service may be unavailable due to maintenance, updates, technical problems, third-party services or circumstances outside our control.

15. Third-party services

The Service depends on third-party providers, such as hosting, authentication, AI, product data and affiliate networks. We are not responsible for failures of third-party services outside our reasonable control.

16. Limitation of liability

To the maximum extent permitted by law:

(a) we are not liable for indirect, incidental, special or consequential loss, including lost profit, loss of data or loss arising from purchases with third-party retailers;

(b) we are not liable for losses caused by inaccurate AI recommendations or by product information provided by retailers;

(c) our total liability to you for any claim related to the Service is limited to the amount you have paid us in the 12 months before the claim, or NOK 500 if you have not paid anything.

These limitations do not apply to liability for intentional or grossly negligent conduct, or to liability that cannot be limited under mandatory law. Nothing in these Terms limits your mandatory rights as a consumer, including under the Norwegian Consumer Purchases Act and the Cancellation Act (angrerettloven).

17. Privacy

Our Privacy Policy explains how we collect and use personal data.

18. Changes to the Service and these Terms

We may modify, suspend or discontinue parts of the Service. We may update these Terms, and the current version is always available in the Service. We will notify you of material changes before they take effect.

19. Severability

If any part of these Terms is found invalid, the rest remains in force.

20. Governing law and complaints

These Terms are governed by Norwegian law, subject to mandatory consumer protection rules that apply to you. If you have a complaint, please contact us first at lamiastilista@gmail.com. As a consumer you can also contact the Norwegian Consumer Authority (Forbrukertilsynet) or the Consumer Complaints Committee (Forbrukerklageutvalget), or bring a claim before a competent court.

21. Contact

Bottino AS
[Organisation number to be added]
lamiastilista@gmail.com
[Business address to be added]